PRIVACY POLICY

Kerala: 13/04/22

Please read these terms carefully before using our website.

GLOWNEST Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy (together with our Acceptable Use Policy and any other documents referred to herein) sets out the basis on which any personal data we collect from you, or that you or third parties provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulation and the Data Protection Act 2018 (the “GDPR”), the data controller is:
Unit 28 De Beauvoir Block, 92-96 De Beauvoir Rd, London N1 4EN.

 

Information We May Collect from You

We may collect and process the following data about you:

• Information you provide by filling in forms on our website www.glownest.com (“our Website”) or by corresponding with us via phone, email, or other means as detailed on our Contact Us page. This includes information provided when you register on our Website, subscribe to email notifications, search for products, place orders, participate in discussion boards or social media features on our Website, enter competitions, promotions or surveys, and when reporting issues. This data may include your name, address, email, phone number, financial and credit card details, personal descriptions, and photographs.

• Each time you visit our Website, we may automatically collect:

  • Technical information such as IP address, login credentials, browser type and version, time zone, browser plug-ins, operating system, and platform.

  • Information about your visit, including full URLs clicked through, products viewed or searched, page response times, download errors, length of visit on pages, interactions (scrolling, clicks, mouse-overs), browsing methods, and phone numbers used to call customer service.

• We may also receive information about you if you use other websites or services we operate.

• We work closely with trusted third parties (including payment and delivery services, advertising networks, analytics providers, search engines, and credit reference agencies) and may receive information about you from them.

 

Important Notes

• We do NOT store credit card details on our systems nor do we share customer details with any third parties.

• We do not generally process any “special category” personal data as defined by the GDPR.

 

Cookies

Our Website uses cookies to distinguish you from other users, helping us to provide a better browsing experience and improve our Website. For detailed information on the cookies we use and their purposes, please see our Cookie Policy. Any personal data obtained through cookies will be processed in accordance with this Privacy Policy.

 

How We May Use the Information

(This section can be added based on your specific uses, e.g., to process orders, send marketing communications, improve services, etc.)